Privacy Policy

Last updated: March 26, 2026

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for You to access our Service or parts of our Service.
• Application refers to BAAS, the software program provided by the Company.
• Company (referred to as either "the Company", "We", "Us" or "Our" in this Privacy Policy) refers to Tritec Kodes, the developer of BAAS.
• Country refers to: United Arab Emirates
• Device means any device that can access the Service such as a computer, a cell phone or a digital tablet.
• Personal Data is any information that relates to an identified or identifiable individual.
• Service refers to the Application and its associated backend infrastructure (Furas Portal).
• Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Authentication tokens (including Social IDs for Google/Apple login)
• Address details (Neighborhood, Building/Street, Apartment/Villa)
• Business and project details (including financial data, asking price, and business media)

Usage Data

Usage Data is collected automatically when using the Service. It may include information such as Your Device's Internet Protocol address (e.g. IP address), device identifiers (such as Firebase Cloud Messaging tokens for push notifications), and information regarding your interaction with business listings (such as favorites and views).

Information Collected while Using the Application

While using Our Application, in order to provide features of Our Application, We may collect, with Your prior permission:

• Information regarding your location: We collect precise or approximate location data (latitude and longitude) to enable the map features and help you find or list businesses and projects nearby.
• Pictures and Videos: We collect images and videos from your device's camera and photo library to allow you to upload profile pictures and media for your project listings or service requests.

You can enable or disable access to this information at any time, through Your Device settings.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To manage Your Account: to manage Your registration as a user of the Service.
• To facilitate our marketplace: to display your project listings, business details, and service requests to other users.
• To contact You: To contact You by email or push notifications regarding updates, service requests, or informative communications related to the application.
• To manage Your requests: To attend and manage Your requests to Us, including verified package requests.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

Delete Your Personal Data (Account Deletion)

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

You may delete your account and all associated data (including profile information, projects, service requests, and favorites) directly from within the Application settings.

Alternatively, if you no longer have access to the Application, you may request permanent deletion of your account and all associated data by visiting our public account deletion portal at:

https://admin.furas-portal.com/account/delete-request

Please note that upon account deletion, all data is permanently erased and cannot be recovered.

Security of Your Personal Data

The security of Your Personal Data is important to Us. All API communications between the Application and our servers are encrypted via HTTPS. However, remember that no method of transmission over the Internet, or method of electronic storage is 100% secure.

Detailed Information on the Processing of Your Personal Data

Third-Party Services

We use third-party Service Providers to maintain and improve our Service, manage authentication, and provide push notifications.

• Google & Firebase Services: We utilize Firebase Cloud Messaging (FCM) for push notifications and may use Google for social authentication. Their privacy policy can be found at https://www.google.com/intl/en/policies/privacy/

Children's Privacy

Our Service does not address anyone under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

• By email: contact@furas-portal.com
• By visiting this page on our website: http://admin.furas-portal.com/